Institution: Global College of America (GCA)
Address: 1001 North Central Avenue, Suite 660, Phoenix, AZ 85004, USA
Phone: +1 (623) 980-2277
Email: [email protected] | [email protected]
Governing Regulation: Complies with Arizona State Board for Private Postsecondary Education (AZPPSE) Regulation R4-39-404.
1. Non-Acceptance of Application
If Global College of America does not accept an applicant for any reason, the applicant is entitled to a full refund (100%) of all payments made. The refund will be processed within 30 calendar days from the date the application was determined not accepted.
2. Student Right to Cancel
Three-Day Cancellation Rule
Applicants who submit a written notice of cancellation within three (3) business days (excluding Saturday, Sunday, and official U.S. holidays) of signing the official Enrollment Agreement are entitled to a 100% refund of all monies paid, including the application fee. The College will process and issue the refund within 30 days after receiving the written cancellation notice.
Cancellation Prior to Program/Course Start (After 3 Business Days)
Applicants who request cancellation more than three (3) business days after signing the Enrollment Agreement, but prior to the program or course start date, are entitled to a refund of all payments made, minus the non-refundable $50 application fee. Refunds will be issued no later than 30 days after the College receives the written notice.
3. Institutional Cancellation Policy (Cancellation by the College)
Global College of America reserves the right to cancel or postpone individual course offerings or discontinue an academic program under specific circumstances.
Cancellation of a Course Offering
- Before the Start Date: If a course offering is cancelled before the first day of an instructional block (e.g., due to insufficient enrollment or circumstances beyond the College’s control), affected students will be notified via email at least three (3) business days prior to the block start date. Students may elect to:
- Transfer into another available course in the same block at no extra charge,
- Defer the course to the next available block with no additional tuition assessed, or
- Receive a full refund (100%) of tuition paid for the cancelled course. (A course cancellation by the College is never recorded as a withdrawal on the student’s academic record.)
- After the Instructional Block Begins: Once an instructional block begins, the College does not cancel a course. In the exceptional event that delivery becomes impossible after the start, students receive a full refund of tuition for that course regardless of the percentage completed, and the course is removed from the academic transcript without penalty.
Program Discontinuation and Teach-Out
If the College decides to discontinue an academic program, no new students will be admitted. Currently enrolled students in good standing are entitled to complete their degree through a documented teach-out plan, ensuring every remaining required course is offered in sequence. Students who elect not to complete the teach-out may withdraw and receive a full refund of tuition paid for courses not yet started, along with any refund due for courses in progress under the standard refund schedule. All discontinuations are reported to the AZPPSE pursuant to A.A.C. Title 4, Chapter 39.
4. Withdrawal and Refund Schedule (Once Classes Begin)
Students have the right to withdraw from a course or from the College at any time. The date the College receives the official written withdrawal request serves as the official withdrawal date for all refund calculations.
Calculation Basis
- Refunds are determined strictly by the percentage of the course completed within the 6-week sequential instructional block as of the official withdrawal date.
- Refund percentages apply exclusively to tuition paid for the specific course.
- If a student is concurrently enrolled in more than one course, refund calculations are conducted independently for each course.
- Application fees ($50) and graduation fees ($50) are non-refundable service fees.
AZPPSE R4-39-404 Tuition Refund Table
| Percentage of Course Completed | Tuition Refund Amount |
| 10% or less | 90% refund |
| More than 10% and less than or equal to 20% | 80% refund |
| More than 20% and less than or equal to 30% | 70% refund |
| More than 30% and less than or equal to 40% | 60% refund |
| More than 40% and less than or equal to 50% | 50% refund |
| More than 50% | No refund due (0%) |
5. Refund Processing & Currency
- Processing Timeline: All approved refunds are issued within 30 calendar days of receiving the written cancellation or withdrawal notification.
- Currency & Exchange Rate: All payments and refunds are settled in United States Dollars (USD). For international students who remitted payment in another currency, refunds are disbursed using the official exchange rate in effect on the date the refund is processed.
- Payment Methods: Refunds will be credited back to the original method of payment (credit/debit card, bank transfer) whenever possible.
6. Administrative Disclosures & Involuntary Withdrawal
The College reserves the right to administratively withdraw a student for academic failure, excessive absences (e.g., inactive for two consecutive weeks without notice), non-payment of tuition, or disciplinary violations. Students dismissed or administratively withdrawn remain subject to the standard tuition refund table above.
7. How to Request Cancellation or Withdrawal
To submit an official notice of cancellation or withdrawal, please deliver a signed, written request via email to:
- Office of Admissions / Office of the Registrar:
[email protected] - Support Desk:
[email protected] - Mailing Address:Global College of AmericaAttn: Office of the Registrar / Student Services1001 North Central Avenue, Suite 660Phoenix, AZ 85004, USA